A person at the desk reads each message.
| Topic of your message | Front desk address |
|---|---|
| Support and bugs | [email protected] |
| Safeguarding and keeping play safe | [email protected] |
| Privacy requests | [email protected] |
We are unable to help with real-money gambling accounts. If you need help with gambling, ConnexOntario is free on 1-866-531-2600.
Only adults of 19 or over belong at Cedar Soak Springs. Coins here are virtual and have no monetary value, which is why they cannot be bought, sold, withdrawn or exchanged. The retreat keeps no coin counter and no payment page, it offers no prizes of real-world value, and a warm streak in the pools does not imply future success at real-money gambling.
Need to talk about gambling? Free and confidential: ConnexOntario 1-866-531-2600, open all day and all night · CCSA · Responsible Gambling Council · How the retreat approaches responsible play